"I just wanted to send an email to Thank your hotel staff for an absolutely wonderful stay at your hotel. We were staying at the hotel in rooms 134 and 125 the night of 23rd September, the evening before my sisters wedding.
I had to just send you a quick email to say a huge thank you to every member of staff who was working that night and the morning of the 24th as they were all absolutely wonderful and could not have done enough for us. Particularly the bar staff and the Reception team.
They helped carry bags/suitcases/flowers, Sorted my little girl out with some bedtime milk, helped us up to our room. During the night my diabetic daughter was low and your staff kindly supplied us with mars bars to bring her sugar levels back up.
We must have called reception, at least a million times on the morning of the wedding for numerous things….from jugs of water to sewing kits and stools!! And each and every time they delivered quickly and friendly – despite us being a stressed up demanding bridal party!!
Thank you to each and every single member of the team that helped us !! You are all amazing and deserve big fat pay rises!!!! :-)"
Laura Partridge, September 2016
"I just wanted to say a big thank you to you and your team for last nights’ event and your support along the whole process.
I was very impressed with everyone’s professionalism throughout, and would also like to thank Richard for his professionalism throughout what was a fairly unusual setup – he had the perfect mix of flexibility and rigidity when it came to timings!"
Chair, CIM South Yorkshire Branch, June 2016
"I would just like to say a massive thank you for all of the work you put into organising our afternoon tea today. The service was great, everything went smoothly and the team could not do enough, even swapping in a bottle of prosecco in place of the three people who could not make the tea.
Your friendly and considerate approach to my difficult situation has been outstanding. The level of customer service that you have provided has been second to none and is what truly sets you apart from the crowd.
I look forward to returning to the Leopold soon."
Alyce, June 2016
"My daughter was married on Saturday and we stopped at your hotel on Friday night. After the ceremony at the Town Hall we came back for afternoon tea in one of your private rooms.
I would just like to thank all your staff for a most wonderful stay. The service they provided was outstanding and everyone went out of the way to make the last few days so memorable and special.
You rarely sample the hotels in your home town but we have all said that we will definitely return (inventing an occasion if we have to!). It's wonderful to know that Sheffield has one of the best hotels I have ever stayed in and I will be recommending you at any opportunity I can."
Marie, February 2016
"I would just like to say how much we enjoyed Friday night's private dining for my sisters 50th birthday. Everyone enjoyed the meal, the food was delicious. The 2 waiters looked after us and made us feel very welcome. I was impressed by how nice everything was set up, the candlelight created a lovely ambiance it made it extra special having our own private space.Cannot fault it on any level, everyone was impressed!"
Ali B, January 2016
"I just wanted to pass on my thanks to you and the team for making my Husbands Birthday meal a huge success. The food was amazing all our guests commented on how much they enjoyed the food. Please pass on our thanks to Richard for looking after us he really is a credit to your team. I will certainly be recommending the hotel to all our friends. Thanks once again"
Jo, January 2016
"We would like to say a big thank you to yourself for your help in organising our meal and also the team on the day.
The Supervisor on the day was absolutely brilliant. She couldn’t have been more helpful and attentive. We had dropped some things off the day before and I had ‘decorated the table’ but the staff went beyond this adding balloons that we were just going to blow up later and also putting some of the red and gold sprinkles I had supplied around the cake. Both added that extra something and really lifted the table and the cake.
The chef very kindly brought the meal forward as we arrived a bit earlier than expected. The food was beautifully presented and very tasty. And to top it off the manager provided 2 complimentary bottles of champagne.
The team went above and beyond and everything surpassed our expectations. It really was perfect. Please convey our thanks to all those involved.
If we ever want to hold a private function again, the Leopold would definitely be our first choice and we would recommend you to anyone."
Julia & Wayne, January 2016
"I just wanted to say a huge thank you for everything on Friday night! The event was very successful and everyone who came commented on how beautiful the hotel was. We raised nearly £1,500 which is the biggest total to date.
Thank you to all your staff who were so helpful and accommodating throughout the night as well.
We hope we can possibly work on another event together next year."
"I just wanted to say a huge thank you for making my Mum's surprise 60th Birthday lunch so special. Your staff were so attentive and helpful we all felt like we were special guests. Not to mention how good the food was. Everything went so smoothly, from informing us that Mum had arrived, providing a silver tray for her surprise gift, wheeling in the cake, topping up drinks and keeping the kids happy with extra chips. An excellent experience all round, a rarity these days so keep doing what you are doing!"
Sarah, November 2015
"We wanted to drop you a very quick email to say a huge thank you to yourself and all the staff at the Leopold Hotel for making our wedding a truly wonderful day. Paul and I are so happy with how well everything went on the day, the staff worked very hard to see things went smoothly taking care of everything so we didn’t have to concentrate of anything other than enjoying every minute of it."
Mr & Mrs Jepson, October 2015
"Thank you for making our nursing reunion so special last night. Your staff were wonderful. Attentive but not getting in the way, nothing rushed, food served in a timely way allowing us all to catch up on the last 33 years. Food great value and really tasty. Nothing was too much trouble they all had a smile from the moment we arrived. I am a bit of a perfectionist so well done to all the team and thanks again."
Mandy K, July 2015
"I am just writing to say a big thank you for making my wedding day such a success. Everything about the day was just perfect & the service provided by the Leopold was exceptional. I would like to thank yourself & all the staff for making it a brilliant day."
Gillian C, July 2015
"I would just like to say thank you for a lovely Afternoon Tea at the Leopold Hotel today. It was my Mom's birthday, and a surprise for her. The staff that served us were very professional and courteous. Excellent sandwiches, pastries and scones, just beautiful!
So thought I would say a Big Thank You to you and your excellent staff
I will definitely recommend to my friends and family."
Tracy M, June 2015
"I would just like to pass on my thanks for all the hard work you and your staff did to help the wedding to be fabulous.
Everyone was so helpful and friendly. I felt like royalty.
All my guests commented on the high standard of the food, so please thank the chef and his team."
Margaux & David, June 2015
"Apologies for the delay with this email, time has just flown by- we would like to thank you and the team for ensuring that we had a wonderful wedding day. We really enjoyed it as did all of our guests."
Mandy & John, February 2015
"I just wanted to thank you and the hotel staff for our private dining experience last night. The room was nicely presented, the meal was lovely (although rather filling!!) and the waiting and bar staff were attentive and efficient. We all had a great time and it made the Graduation celebrations rather special for our son."
Corinne, November 2014
"Please pass on our grateful thanks to all concerned for the wonderful time we had for our wedding celebrations. The day was just how we wanted it to be and the food was delicious. I will write to the management when we return from our hols to say how happy we were with everything. Thanks again."
Gina & Steve, August 2014
"I was delighted with the venue and the service on Wednesday. Everything ran really smoothly, feedback was that the food was excellent and the venue was convenient and very suitable.
I will be in touch for future events.
Whilst writing could I pass on my thanks to you for your help in making this very easy to organise and also to Richard Charles and staff for the support on the night."
Event organisers details on file, July 2014
"We had an amazing wedding day.
A special thanks to the staff who were very helpful in making our day run smoothly throughout.
We've had many positive comments on the venue and both look forward to returning on our first anniversary."
Mr & Mrs Hoops, May 2014
"A big thank you to you and all your colleagues at the Leopold who contributed to the success of my lunch. Everyone seemed to thoroughly enjoy the meal. The serving staff conducted themselves in an exemplary fashion: attentive, helpful and efficient. The food was excellent, entirely living up to expectations. The room was very pleasant and most suitable to the occasion. I do hope you will pass on my thanks to all concerned."
Peter, University of Sheffield, December 2013
"Thank you for ensuring our Christmas Lunch event at the Leopold was a great success.
The booking of the event went extremely smoothly, the room was beautifully decorated and set out, the food was delicious and the service outstanding.
You and your team looked after us extremely well so please pass on our sincere thanks."
"A massive massive thanks to ALL the staff at Leopold Hotel for making our wedding day absolutely perfect! I can honestly say I have never received better service anywhere. I must make a special mention to Jo & Alistair, both went out of their way to make sure all our requirements were met without question, their professionalism was outstanding. They were a huge part in making our day run as amazingly as it did. Truly, thank you both!
I must of course also mention the food. Delicious! By far the best I have ever had at a hotel. Top, top quality. Stands out on its own as a great restaurant. All our guests are still raving about how tasty it was. Compliments to the chief indeed!!!
We look forward to our stay on our one year anniversary; however I've got my sights on a few cream teas before then!"
Janine & Kemal, October 2013
"The day was perfect and a great deal of the credit must go to you all. I think the bride and groom had one or two unusual requests (the band and 7 by seven for the dancing) but you took it all in your stride and encouraged them to have the day they wanted. Everything went very smoothly thanks to your organisation and any requests we had were absolutely no trouble to the Leopold staff."
Julia, Mother of the Bride, October 2013
"I cannot begin to describe what a wonderful and superb event it was at the Leopold. Your work on our behalf was amazing, the facilities were outstanding and the staff are indeed priceless.
I seriously do not possess enough descriptions to describe the professionalism, efficiency and friendliness of every staff member who made our day even more special.
I can say without a doubt that I will and have recommended you and the hotel for any and all occasions. Indeed we shall see you before we book in for our anniversary stay."
Donna & Ann, September 2013
"Just to say a very big thank you to all the Leopold staff for making our wedding a real day to remember.
The hotel staff were extremely helpful and attentive throughout, the food at the wedding breakfast and evening buffet was excellent as was the service and the hotel itself was a really lovely backdrop for the whole day's celebrations.
Everyone worked really hard behind the scenes to make the day run smoothly so that we could enjoy ourselves without having to worry about anything. We would certainly recommend the Leopold Hotel to anyone looking for a wedding venue in Sheffield."
Karen & Martin, September 2013
"Just wanted to say thank you for all your help for my birthday. The night was perfect and the room was gorgeous!! I'm sure myself & family will be coming back again!"
Georgie, June 2013
"Myself and Craig felt the need to let you know how impressed we were with all the staff at the hotel. The customer service from everyone there on Saturday was impeccable. Everyone from the waiting staff to Alistair was outstanding. The food was out of this world - even Craig couldn't complain and he complains about everything because he's a chef but he said the food was amazing!
We'd like to make a special mention to Alistair - he was always there when I needed him, always smiling and nothing was too much trouble (I told him I'd like to hire him to run my house). I wanted to go to the top with my gratitude, but didn't know who to take this to, so if you could pass on our gratitude and thanks for making our day perfect at The Leopold Hotel, we would be grateful.
Again, thank you to everyone at The Leopold Hotel."
Mr & Mrs Fletcher, May 2013
"My husband and I stayed at this hotel last night and I would just like to say what a wonderful hotel this is and the staff there were fantastic, nothing was too much trouble and all were friendly and helpful. I would also like to say Matt on reception was especially helpful on giving us directions when needed and extremely helpful and polite. We thoroughly enjoyed our stay here and your hotel and staff have done you proud.
Thank you for a lovely hotel experience."
A Bolton, April 2013
"This is a belated thank you for a wonderful evening last Tuesday. The room looked lovely and the meal was beautiful. Everyone commented on how nice it was. Many thanks to all the staff who worked so hard."
"As you know this was a high profile dinner, so a lot of the people involved in the organisation were a little anxious, hoping that it would be executed without a hitch. From the point of initial enquiry, through to the very thorough and professional show round/presentation by yourself, you made sure that both the client and Venue Options bought into the 'Leopold' and the service that could be delivered. I understand from my client that the evening went perfectly and everyone involved had a great time and had nothing but praise for the hotel, staff, service and standards.
We would have absolutely no hesitation of recommending use of your hotel again to any of our clients in the future.
Thank you once again for all of the help given in creating such an enjoyable experience and top line event."
"I just wanted to let you know how impressed we were with the event last night.
Feedback from those who attended (with which I agree entirely) was that the food was excellent, the service of a very high standard, and all of the staff involved were very friendly and went out of their way to be helpful. We could not have asked for any more. We will certainly use you for our upcoming events, and I would not hesitate in recommending you to others."
"Myself and my colleague held a dining event in the Faraday suite last Thursday and we just wanted to say how impressed we were.
The food was amazing and the customer service equally so - our guests spoke incredibly highly of the two.
Many thanks for helping us to provide a great evening for our guests."
"I just wanted to email to say thank you for hosting our wedding breakfast on Friday. We organised it right at the last minute and you managed to fit us in and understood exactly the sort of low key wedding we wanted. The food was delicious and the staff could not have been more friendly or helpful. Please pass on our thanks to the chap who helped us on the day (I'm really sorry, in all the excitement I can't remember his name), he was very calm when I wasn't!
You have a lovely hotel with fabulous staff and I couldn't recommend it enough to anyone who asks."
Katy & Paul, January 2013
"Just wanted to drop you an email to express our thanks for all the teams help at our wedding at the Leopold Hotel.
We cannot say enough about the staff who were on hand from the minute we arrived to the time we left. From Stacey on reception (helping with TV's, tying ties etc) to Richard running the event (sourcing Pork Pie, food was better than the tasting etc), we were thrilled with the service and food and have to say that the day itself exceeded our expectations.
As you know both Iain and myself have extensive knowledge of hotels with myself working for the industry for such a long time and have to advise that staff there are great and a credit to the hotel.
We have already said that we hope to be back to celebrate out first wedding anniversary and we would both recommend the hotel to all our friends and family.
Once again many thanks from the both of us!"
Iain and Rachel, December 2012
"We just wanted to say once again what a fantastic day we had. The level of service we received from Jo and the staff before, during and after the wedding was amazing. Nothing was too much trouble and no question or query fazed her! The day itself ran to perfection thanks to the brilliant team who were all clearly intent on making sure our guests and ourselves enjoyed every aspect of the wedding.
Thank you so much Leopold!
We would thoroughly recommend the Leopold to any couple seeking a wedding venue and look forward to many future visits ourselves."
Jo & Nick, August 2012
"Just wanted to follow up and thank you for what was a thoroughly enjoyable lunch on Thursday. The meal was perfect, the setting lovely and all of your staff so attentive and helpful. It made for a really special day which was enjoyed by all."
Jen, Graduation Lunch, July 2012
"I just wanted to email you to thank you and your staff at the Leopold Hotel for an absolutely marvellous weekend stay. I was celebrating my birthday with my partner and for us this weekend was like a holiday, and we do love a little bit of luxury which your property offers exceedingly well. There is a vibe of feel good and pleasure to work at The Leopold from the smiles all your staff wear.
We arrived last Friday evening and were greeted by Matt on reception who was welcoming, professional, friendly and polite. He was very attentive and proactive which made the check-in procedure quick and therefore we were able to enter our room and unpack and start to enjoy our weekend stay immediately. His directions to the car park were spot on and he even explained a good walking route back to the hotel which made things easier for someone like me who is unfamiliar with Sheffield. Thank you Matt, you’re a star who shines at reception!
Your hotel building is very impressive and has so much character and we enjoyed looking around the public areas at all the history and old photos of the property in its former purpose as a school. It was so interesting and rather unique.
We were fortunate enough to reserve a mezzanine suite which was beautiful, comfortable and the contemporary style complimented our taste. The designer pieces e.g. the clear chairs are they Philippe Starck by any chance? Little indulgence touches such as bathroom products and luxury robes made us feel cosy and rather spoilt. The wardrobes and chest of draws on the mezzanine level made us feel right at home with ample space for all our clothing.
Your barman Dean also deserves a mention, he was attentive and friendly as we enjoyed our drinks at the bar, he was very busy and we could see how hardworking he is multi-tasking and also an extremely good barman he knew his guests favourite tipples including ours which made us feel well known and special. Well done Dean, we enjoyed your company either side of the bar, and a credit to The Leopold Hotel.
Your hotel also boasts a brilliant location and the bars and restaurants located in the square behind the hotel were also fabulous. A very short walk to the shops and all the acts and performances we enjoyed for Tramlines especially the live band on Saturday afternoon. We also enjoyed driving out into the surrounding areas outside the city centre and we were amazed at how quick and accessible attractions like Chatsworth House and Bakewell are. The stunning views of the countryside just outside the city centre were absolutely beautiful and cannot wait to visit the area again in the future and discover more. The Leopold Hotel makes a fantastic place to stay whether it’s for business, pleasure or both."
Yiannis, July 2012
"I just wanted to write a short note, to say a big thank you to all the hotel staff that worked on our wedding. We had a fabulous time and all the guests have commented on how well the evening went and how good the food was. The staff that served us were fantastic and nothing was too much trouble."
Kelly, June 2012
"This was our first time in Sheffield and I would like to compliment you and your team on an amazing stay this weekend just gone. Your staff were most pleasant, professional and extremely helpful which made our joint birthday celebration weekend, simply perfect."
Natalie, April 2012
"We were delighted with our daughter's choice of hotel for our short stay in Sheffield. Should the opportunity arise in the future, we would not hesitate to return to The Leopold."
Chris & Andrew, Guests February 2012
"I want to say a huge THANK YOU to all the staff at the Leopold for making my hen weekend so fantastic!
I arrived at the hotel on Saturday to find our bedrooms were ready and the room for afternoon tea was all set up beautifully. It was great to have our own area (especially when my hens chose to embarrass me with games and dressing up!). The food was lovely and the champagne (plus the extra we ordered!) went down a treat.
We had a great evening out at nearby Cubana, and enjoyed a pot of tea in the Leopold Bar when we rolled in at around 1am (rock and roll!).
The breakfast on Sunday morning was wonderful and topped off a great weekend.
Thanks to everyone at the Leopold for making my last day/night of freedom one to remember!
Keep up the good work!"
Helen, Hen Celebration, January 2012
"Just to say a big thank you for Thursday's event on Enterprising Mums - We were shown to the room by Michael who had everything set up and ready. The room looked amazing. Richard supervised the serving of the food - which was delicious and plentiful - I think there were clean plates all round. Everything was perfectly done and the staff and management were fantastic."
Lisa, Business & Education South Yorkshire, January 2012
"I would like to thank the staff at the Leopold hotel for a wonderful Christmas Lunch. Everyone in our party commented on the quality of the food and how professional the waiting staff were. We all had a fantastic time in a beautiful setting at the Leopold."
"I wanted to say thank you to the hotel on behalf of our party for a very enjoyable evening. From the point of arrival right through until the end of the evening the hotel offered an excellent experience. The setting in the room was great, the table layout impressive, the food lovely and the all-round service from all staff was 'spot on'."
Adrian, Christmas Party, December 2011
"Just wanted to say a big thank you to you and the fabulous staff, Alastair, Gareth and Callum for everything you did to make our time at The Leopold a great success.
Everyone enjoyed the meal last night and the service was spot on."
Ann, HSBC, December 2011
"Many thanks for all your help organising the meeting room and room reservations for our company on Friday. You both made arranging the event so easy and stress free, I am very grateful! All our guests had a lovely stay at the Leopold and the meeting room met our needs perfectly. I would have no hesitations in recommending the Leopold Hotel and venue as a meeting place."
Claire, OCF, December 2011