Frequently Asked Questions

When can I check-in? What time is check out?

Your room is available for check-in from 2pm, check-out time is before 11am. If you are arriving early or would like a later checkout time please contact us (additional charges may apply)

Do you have family rooms?

We have a choice of family rooms available.

Do you accept group bookings?

If you are reserving 5 or more rooms for your party please contact us

Does the hotel accommodate people with disabilities?

We have a number of adapted rooms and all public areas including reception, bar, restaurant and meeting rooms are wheelchair accessible. Reception desk is fitted with an induction loop for hearing impaired guests.

Does the hotel accept pets?

Only guide dogs are permitted in the hotel

What is the cancellation policy?

The cancellation policy will depend on the rate plan you have booked, details can be found on our cancellation policy page or on your confirmation email.

How will my details be used?

We process the personal information which you provide us via this website and collect information about the transactions you undertake including details of payment cards used. This is for the purposes of dealing with your bookings and requests, tailoring our services to your requirements, providing you information about products and services we offer and to improve our services.For further information please visit our privacy policy page.

Do you have smoking rooms?

The Leopold Hotel Sheffield is a non-smoking hotel.

Does the hotel have internet access?

Complimentary Wi-Fi is available in all areas. For users requiring greater bandwidth connections, high-speed internet access is available at £4.99 for 2 hours or £10.99 for 24 hours.

Do your bathrooms have bath or shower?

All bathrooms are en suite with fantastic power showers